Notable Refund Policy Section
Last update : October 2023
Returns accepted by Notable are for defective items only.
We do not accept returns or exchanges unless the item you have purchased is defective. If you receive a defective item, please contact us at the email address below and provide details of the product and the defect. We will then advise you on how to return the product.
When we receive the returned product, we will examine it and notify you by e-mail, within a reasonable time, if you are entitled to an exchange due to the defect. If you are entitled to an exchange, we will replace the product. Shipping and handling charges you have already paid are non-refundable.
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Contact details:
Notable
Return requests for new items
1. Return of new items in good condition
We do not accept returns of new items in good condition.
2. Exchanges
We will only exchange goods that are defective or damaged. If you consider a product to be defective, please contact us within 15 days of your purchase at the e-mail address below and provide details of the product and the defect. We will then advise you on how to return the product.
3. Exceptions
Some items are not exchangeable. These items are designated on our website as non-exchangeable, on sale or part of a final sale.
4. Shipping
You will be responsible for the shipping charges associated with the return of your item. We are not responsible for loss or damage in transit. You must also prepay shipping charges for all returns. To exchange the item you have purchased, please mail it, along with a copy of your receipt and any other information regarding your purchase, to the address listed below:
Notable
CP 98015
Succ. Place Elite
Sainte-Thérèse, Québec
J7E 5R4
5. Process
Once we receive your item, we will examine it and notify you by e-mail, within a reasonable time, if you are eligible for an exchange. Shipping and handling charges you have already paid are non-refundable. If you qualify for an exchange, we will ship a new item to the original shipping address.
6. Contact details:
Notable
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Notable
CP 98015
Succ. Place Elite
Sainte-Thérèse, Québec
J7E 5R4